Returns and Exchanges Policy
At Brick, we stand by the quality of our electronics and offer a 30-day return policy for a full refund or exchange. Items must be returned in their original packaging with all included accessories and documentation to qualify.
Initiate Your Request
Log into your Brick account and select the 'Return Item' option next to your order history to generate a return authorization number.
Pack Your Device
Carefully place the item back in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Affix the Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package over any old labels.
Receive Your Refund
Once our technicians inspect the device and verify its condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing